परतावा धोरण

Refund and Return Policy – Ankita Designs

This website is owned and operated by Ankita Designs and Events (hereinafter referred to as "Ankita Designs"). We aim to provide a smooth and satisfying shopping experience.

1. Returns

We accept returns within 7 days of delivery only under the following conditions:

  • Product received is damaged

  • Product is defective

  • Incorrect item was delivered

To request a return, please contact us with:

  • Order number

  • Clear photos of the product showing the issue

2. Refunds

Once the returned product is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved, the refund will be processed to your original payment method within 5–7 business days.

3. Non-Returnable Items

The following items are not eligible for return:

  • Customized or personalized products

  • Products that have been used or damaged after delivery

  • Items returned without original packaging

4. Cancellation

Orders can be cancelled only before they are shipped. Once shipped, cancellation requests will not be accepted.

5. Contact Us

For any return, refund, or cancellation requests, please contact:

Email: ankitadesigns2015@gmail.com

Business Details

Legal Name: Ankita Designs and Events
Brand Name: Ankita Designs
Address: Jogeshwari East, Mumbai, Maharashtra, India